For Grievance Redressal

Write to Mr. info@prolife.co.in To know the Mechanism to raise your Grievance Redressal,

Mechanism To Raise Your Grievance Redressal

Mechanism to raise your grievance- Submitted through the ticket booking on the website.

Documents and Information Required

For timely resolution, please provide your Distributor ID, relevant documents (if needed), and a clear description of the concern when raising the request.

Grievance Tracking

A unique complaint number will be assigned for every grievance submitted through the ticket booking system on our website: https://www.prolife.co.in/grievance . To raise a grievance, please complete the form available on the Grievance link on our website. Responses will be provided via email at info@prolife.co.in or directly through our website: www.prolife.co.in.

Timeline for Grievance Redressal

Acknowledgement: Received within 48 hours of grievance submission.

Resolution: Addressed within one month from the date of receipt.

The Grievance Redressal Officer will acknowledge your appeal within 48 working hours and resolve it within one month of receipt.

You can track your complaint at any point of time through our website – www.prolife.co.in